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Tanya Ventura is the most outstanding person ever. My husband and I went in and purchased a brand new Santa Fe on Saturday and the process was flawless. Tanya is so knowledgeable, kind and she knows her stuff. It was an absolute pleasure coming back to Hyundai of Oakville to buy our third car from them. Thank you everyone I can’t wait until tomorrow to pick up my new baby.
in the last week
Excellent service. Very friendly and helpful staff. Work gets done very quickly. They keep updating you on the progress. Simple check in and check out procedure. I prefer waiting in the lounge while work is done on my car. The dealership doesn't offer Loaner vehicles and though their car wash is complimentary, they do not wipe the car dry. I think most dealerships in this segment do not dry the vehicle after washing it. I prefer to not get the car washed because my car is always detailed and clean when I take it for service. I do not drive my car till its clean and dry so I dry it off myself before leaving the dealership. Not taking points off from them because it's a general practice for dealerships to not dry their vehicle though I wish they did. A wet car being delivered just doesn't look good. Looks like an incomplete job. Overall a great dealership. And they remember their regulars by face so that's good too. Five stars for Hyundai Oakville.
a week ago
I have had a wonderful experience with Hyundai Oakville. The Service Department is outstanding. They’re extremely knowledgeable and really friendly. I’ve been dealing with the Oakville location for 3 years now and have never been disappointed with the customer service or the work that has been completed on my car. Jason, the Service Manager has been very helpful to me anytime I’ve needed advice on my vehicle. My ABSOLUTE favorite person in Customer Service is Susan! She has such a beautiful energy and always without hesitation goes out of her way to help me! I would highly recommend doing business with Hyundai Oakville!
3 months ago
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