Mon - Sat 9:00 - 6:00
Sun Closed
Mon - Sat 8:00am - 5:00pm
Sun Closed
Mon - Sat 8:00am - 5:00pm
Sun Closed

What We Are Doing During COVID-19

May 19, 2020

Sales

  • Showroom is now fully open!
  • Mon – Sat  (9:00am to 6:00pm)
  • We are still following physical distancing guidelines and sanitization recommendations for the showroom.
  • Floor decals have been installed to make it easier for customers to understand where to stand.
  • Plexiglass installed at all sales staff’s desks.

Service

  • Our service department is fully operational!
  • Mon – Sat  (8:00am to 5:00pm)
  • Please schedule your appointment by clicking here.
  • Shuttle service is currently not available.
  • We do recommend that customers make arrangements to drop off their vehicle as all services may take longer than usual, including relatively minor services.

Parts

  • Parts retail counter is now open!
  • Mon – Sat  (8:00am to 5:00pm)

 

May 11, 2020

All departments

  • Now open 6 days/week.

 

May 4, 2020

Sales

  • Sales showroom is now open - by appointment only

 

April 4, 2020

Service

  • Our service department is fully operational.
  • Please schedule your appointment by clicking here.
  • Shuttle service is currently not available.
  • Hours are Mon – Thur, Sat (8:00am – 5:00pm). Fri, Sun (Closed).

Sales (New & Used Cars)

Parts

  • Customer orders please email us at parts@hyundaioakville.com.
  • Curb side pick up available. Just pay in advance over the phone and call us when you arrive at the dealership. We will come out to deliver the parts to your vehicle. No need to exit your vehicle!
  • Wholesale orders still accepted and welcome.
  • Hours are Mon – Thur, Sat (8:00am – 5:00pm). Fri, Sun (Closed).

 

March 31, 2020

  • Installed Plexi-glass barriers for Service Advisors, Parts Advisor and Finance Manager desks.

 

March 23, 2020

We have continued to make changes to help both our team and our guests feel safe during the evolving situation with the COVID pandemic. The following are some of the most updated changes we’ve made.

  • Hours that reflect the changing demand and availability of our guests
  • Distance markers for Service and Parts customers to clearly enforce social distancing
  • Temporarily declining the use of physical cash. Contactless Payment methods only.
  • Increase awareness of our online sales availability.
  • Launched a new program that allows our customers to rent one of our brand new vehicles for up to 3 weeks. Email us at h4h@hyundaioakville.com for more details.

 

March 13, 2020

With growing global concerns around COVID-19 (“coronavirus”), we wanted to provide you with an update on our response to date and our commitment to you moving forward. The health, safety and well-being of our team and our guests is Hyundai of Oakville’s top priority.

We want to assure our guests that we are taking all appropriate measures to ensure our dealership is safe and that we have existing plans and training protocols in place to ensure they stay that way.

We have implemented additional measures to ensure your safety as well as the safety of our team, including:

  • Introducing enhanced cleaning protocols with particular focus on high traffic and high contact areas. Coronaviruses are easily eliminated by routine surface cleaning with disinfectant cleaners.
  • Increased number of hand sanitizer stations available around the dealership.
  • Encouraging the use of our shuttle service for all guests, which helps to provide social distancing while still allowing for us to provide exceptional service.
  • Increasing communications and reminders with our guests, partners and team on important health and safety measures.
  • Monitoring our team’s health very closely and implementing a support system to help anyone who may become infected by the virus.

To protect yourself and others, we ask that anyone who is feeling unwell refrain from visiting us so that together we can ensure a safe and comfortable experience for everyone.

Again, yours and our team’s health and safety is our top priority and we are doing everything we can to help do that while providing exceptional service and peace of mind.  For 36 years, Canadians have been placing their trust in us and we thank you for your continued trust during these times.